FAQs | Optilight

 

Frequently Asked Questions

Any Questions?

How long does a service take?

Please allow around 2hrs for each machine to be serviced.

I haven’t used my laser much, do I still need to service each year?

Yes,  Each machine needs to be serviced annually, similar to a car MOT

Do I need to change the water in my machine?

We use very good quality deionised water; this will be changed at each service. You will not need to change the water between services. Some IPL laser may required more regular water changes.

How do I get trained on one of the lasers?

If you where to buy a laser from Optilight, the training is provided in the cost.

I want to demo the machine before buying?

 Yes, we can assist with booking in a demo on one of the machines at our unit.

If I buy a machine, how long does it take to be installed?

Depending on payment terms, it can take 2 – 3 weeks.

Can I plug a LEO machine into a normal 13amp plug socket?

No, you will need to have a 32AMP plug in the clinic for all LEO machines.