“we’ve seen the good, the bad, and the ugly when it comes to the laser industry—and at times, it’s felt more like the Wild West than a regulated profession.
Thankfully, Nigel is firmly in the “good” camp. After some costly experiences with unreliable engineers, working with Nigel has been a breath of fresh air. He’s consistently proven himself to be trustworthy, knowledgeable, and genuinely committed to doing right by his clients.
He even sourced parts for our Quanta Q-Plus C in advance, knowing we might face issues in future—an incredibly thoughtful and proactive gesture that shows how much he genuinely cares.
We wouldn’t trust anyone else with our main piece of capital equipment. Nigel is professional, dependable, and a thoroughly decent guy.”